Country Selector: United Kingdom
August 2024
Majesticare is known for their commitment to providing high-quality care and creating a home-like environment for its residents. With a large network of care homes Majesticare provides person-centred care for over 200 residents.
Cavendish Park, part of the Majesticare group receives an average of 145 nurse call alerts a day. It’s imperative for the Cavendish Park team to be able to accurately prioritise emergency from non-emergency alarms, ensuring each call is attended by the right members of the team, at the right time.
Over the year, over 53,000 emergency and non-emergency residents calls were generated via Cavendish Park's nurse call system.
To activate the nurse call, residents simply push one of the nurse call buttons situated around the care home or in their rooms. The alarm is surfaced to the carer's Myco4 smartphone and to the central station in the care teams office.
Utilising Ascom's Response Management solution (Ofelia & Myco4), the team at Cavendish Park are now responding to 75% of ‘non-emergency’ calls 3:49 minutes faster. This also marks a significant 10% improvement in the number of ‘non-emergency calls' responded to within 5 minutes.
Download the complete Evidence Report for Cavendish Park by clicking here.
In 2023, Majesticare became the first in the UK to adopt Amazon’s Alexa Smart Properties for Senior Living and Ascom’s Healthcare Platform for alert management.
